Privacy Policy

Privacy Policy

Last Updated: October 24, 2026

At GSM Africa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our products and services.

1. Information We Collect

We may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Billing information (if required)

  • Order history

  • Payment information (processed securely by third-party payment providers)

  • IP address and device information

  • Website usage data through cookies and analytics tools

We collect only the information necessary to process orders and provide our services.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Provide customer support

  • Manage your customer account

  • Send order confirmations and service notifications

  • Improve our website and services

  • Prevent fraud and unauthorized activities

  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Cookies

GSM Africa uses cookies to:

  • Improve your browsing experience

  • Remember your preferences

  • Keep you logged into your account

  • Analyze website traffic and performance

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your data, no method of internet transmission or electronic storage is 100% secure.

5. Third-Party Services

We may use trusted third-party providers for:

  • Payment processing

  • Website analytics

  • Email communications

  • Cloud hosting

  • Digital product delivery

These providers maintain their own privacy policies and are responsible for the data they process on our behalf.

6. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Object to certain data processing activities

  • Request a copy of your personal data

To exercise your rights, please contact us using the information provided on our Contact page.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders

  • Provide customer support

  • Meet legal and accounting requirements

  • Protect our legitimate business interests

8. Changes to This Privacy Policy

GSM Africa reserves the right to update this Privacy Policy at any time.

Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact GSM Africa through the contact information available on our website.